The Open University Of Catalonia, Hereinafter Uoc, Requires The Contracting Of Strategic Consulting Services And Specialized Advice On Customer Experience And User -Centered Design Services. On The One Hand, It Needs The Provision Of The Services Of Advice, Support, Analysis And Generation In Processes Of Exploration Of Trends In The Field Of Customer Experience (Cx), Corresponding To The Lot 1 Of The Present Tender. On The Other Hand, It Requires Support And Execution Services Of User -Centered Design Projects And Web Usability. These Services Involve Methodologies, Procedures, Tools And Skills Needed To Carry Out The Tasks Of Research, Capture, Ideation, Design And Layout Of Products Or Services), Corresponding To Batch 2 Of This Bidding.

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